About Chris Crain Collision Center in Benton and Conway, Arkansas
At Chris Crain Collision Center, you'll meet a team of people who live in your community, often your neighbors, working from two shops in central Arkansas: one at 1804 AR-5 in Benton and one at 398 Dave Ward Dr in Conway.
We are locally owned and operated, and we hold every repair to the same five commitments, from the first estimate to the day you drive away.
Request an estimate online, or call the Benton shop at (501) 316-5291 or the Conway shop at (866) 470-7555.
Locally owned and operated
Chris Crain Collision Center has repaired cars in Benton since Client to confirm: the year the Benton shop opened and in Conway since Client to confirm: the year the Conway shop opened.
We take great pride in being a business with long-standing local roots. Our team is made up of your neighbors, friends and fellow community members, and they are the people who will talk you through your repair and work on your car as if it was their own. When you choose a locally owned shop, the money you spend on your repair supports our community, both Saline County and Faulkner County.
Benton
1804 AR-5, Benton, AR 72019
Conway
398 Dave Ward Dr, Conway, AR 72032
How we repair your car
Most of our work is collision repair, but we also fix dents, dings and storm damage and restore cloudy headlights. Each service has its own page, and you can find out more about each of them on our services page.
Both shops follow the same ten-step repair process. It starts with an estimate, so you know what the repair involves before anything is scheduled. It ends with a quality control inspection of the finished work before your car is cleaned and handed back to you.
Certified at both shops
Both shops are I-CAR Gold Class. I-CAR gives that recognition to shops that keep their estimators, body technicians and painters trained on the latest repair methods. Our team also includes technicians who have earned I-CAR Platinum, which I-CAR awards to individual technicians for their own training.
Both shops are also certified by Hyundai, Genesis, Kia and FCA US, the maker of Chrysler, Dodge, Jeep, Ram and Fiat vehicles. Each manufacturer program sets its own requirements for training, tools, equipment and facilities, and both shops meet them. See what each certification means for your car.
The Chris Crain Collision Promise
Five commitments guide how we handle every car and every customer, at both shops.
If you are filing a claim, learn how your right to choose a repair shop works in Arkansas.
Integrity first
We build your repair plan around the damage your car actually has, and we explain it before any work begins. If more damage turns up at teardown, when the damaged parts come off, we will let you know before that work starts.
Repairs you can trust
Both shops hold I-CAR Gold Class and four manufacturer certifications, and the finished work on your car is inspected for quality before you pick it up.
Clarity and advocacy
We keep you updated while your car is with us, so you do not have to call to find out where things stand. If you are using insurance, we can help you start the claim, which is the first step of our process.
People before profits
You see the estimate before you commit to anything, and the decision to go ahead, and where, stays yours.
We do not work for insurance companies
We work for you. Whether you pay for the repair yourself or file a claim, you are our customer, and we answer to you.
In Our Customers' Words
Meet the teams
Benton and Conway each have their own staff, and each team has its own page with names, job titles and photos. Meet the Benton team or meet the Conway team.
Talk to the shop nearer to you
If you are ready to talk about your car, call the Benton shop at (501) 316-5291 or the Conway shop at (866) 470-7555. You can also request an estimate online with photos of the damage, and every other way to reach us is on our contact page.